Festive.lt is on a mission to make every celebration unforgettable, whether it’s decking the halls for Christmas, turning Halloween into a frightful fiesta, or filling birthdays with balloons. But behind the scenes of selling costumes, garlands, and party props, CEO Simona Vinciūnienė had her hands full. As a one-person operation, she needed to keep things running as smoothly as possible.

The challenge 

Their previous payment solution came with frustrations: clunky design, poor customer support, and an overall experience that fell flat. Simona needed a solution that would match her commitment to high-quality service, help her focus on growing the business, and make shopping with Festive.lt a breeze for customers.

Solution

Enter Montonio, the perfect partner for simplifying Festive.lt’s payment and delivery operations. From day one, the onboarding process was seamless – something Simona really appreciated after trying three different providers. Montonio’s modern, user-friendly payment system was a breath of fresh air, replacing the awkward UX of their previous solution and making the checkout experience hassle-free for customers.

Montonio also simplified deliveries. With fast, reliable shipping integrations, Simona could ensure costumes, balloons, and table decorations got to customers on time, every time. Add in tools for helping customers complete abandoned carts, and Montonio quickly became the behind-the-scenes assistant Festive.lt needed. Best of all, the platform is ready to scale with Festive.lt as they expand into new markets across the Baltics.

I’ve tried three different solutions, and Montonio is by far the best. It helps us create the best customer experience for payments.

– Simona Vinciūnienė, CEO, Festive.lt

Results

While Festive.lt is still young, Montonio has already started proving its worth. The platform has smoothed out the checkout experience, eliminating awkward payment flows that could interrupt customers’ shopping sprees. Simona has also been impressed with Montonio’s excellent customer support – a quality she aims to mirror in her own business as Festive.lt grows.

Montonio has also positioned Festive.lt for growth. With plans to expand into other Baltic countries, Simona sees the platform as a critical partner in simplifying payments and streamlining shipping across borders. Whether it’s a witch’s hat for Halloween or a garland for a corporate bash, Montonio ensures Festive.lt delivers, so customers can keep the celebrations rolling.

We get great customer support from Montonio. That’s what we value. And that’s where we want to be the best. Montonio helps us to create the best customer experience for payments. 

– Simona

If you've experienced similar issues, it may be a good idea to try out Montonio. Sign up now and take your checkout flow to the next level.