A quick rundown of the latest improvements across shipping, payments, and reporting – all live in your Partner System now.
Heavy parcels with DPD in Estonia
Estonian merchants can now send heavy, oversized parcels with DPD couriers, right across Estonia. You can create these shipments in the Partner System, through your plugin, or via our API.
- Weight: up to 99 kg per parcel
- Dimensions: 2 × (height + width) + the longest side, up to 300 cm
- Price: from €53 + VAT
Because DPD confirms the exact measurements only once a parcel has been delivered, the final price can differ from the starting rate. If there is a difference, we add it to your next invoice, so there's nothing extra for you to do.
DPD locker drop-off with a PIN
If you send parcels from the Baltics – Estonia, Latvia, or Lithuania – dropping them off at a DPD parcel locker just got easier. You can now look up a drop-off PIN for each parcel in the Partner System and use it to print the label directly at the locker, so you don't need your own printer to get a parcel on its way. The PIN appears in its own column in the Partner System whenever DPD provides one.
Extend or revive your payment links
Payment links are a quick way to get paid without sending a customer through a full checkout. Previously, an expired link meant creating a new one. Now you can extend a payment link's expiry date, or bring an expired link back to life, yourself – in the Partner System or via the API.
This is especially useful if you share payment links as QR codes on printed materials: if the link expires, you can reactivate the same one instead of reprinting.
Schedule your reports
You can now have your reports delivered automatically, on a schedule that suits you. Set up a recurring report in the Partner System and choose how often it arrives:
- Daily: including the previous day's data
- Weekly: sent on Tuesdays, with the past week's data
- Monthly: sent on the first Wednesday, with the previous month's data
Once it's set up, the report lands in your inbox automatically, so you don't have to export it by hand each time.
Clearer disputes and chargebacks
We've made card disputes and chargebacks easier to follow and trace.
You can already see the key details of a dispute – its reason, deadline, and status – in the Partner System. Building on that, dispute amounts are now reflected directly in your payouts, so your balance always mirrors what's actually happening on your account.
To help you trace them, you can now filter by transaction type – including chargebacks – in both the Payouts view and your Orders export. If you later win a dispute, the funds return to your balance and the original chargeback stays in the export as its own line, so every amount traces back cleanly to the right order and payout.
Smaller updates worth knowing
A few more improvements rolled out this month, mostly for merchants just getting started:
- Website status at sign-up: new merchants can now tell us whether their store is live, still in development, or whether they sell without an online store – so we can tailor onboarding accordingly.
- Contact and invoice emails in onboarding: we've added dedicated contact and invoice email fields during sign-up and onboarding, so account and billing emails always reach the right person.
- A helping hand for first card payments: when a merchant takes their first card payment or receives their first card payout, we now send a short, well-timed email explaining what to expect.
As always, everything above is ready and waiting in your Partner System. Got a question or some feedback? Reach out via the chat bubble on our homepage or send an email to support@montonio.com We're always happy to hear from you.
